Chief Executive Officer
Patient Experience Group
As the Chief Executive Officer of Patient Experience Group, Alan is considered the most trusted advisor to senior healthcare executives. With an acute awareness of exactly where the pitfalls and obstacles to achieving the most successful outcomes lie, his experience has already proved invaluable to many prestigious healthcare providers.
Alan’s success has led the Patient Experience Group to provide advisory and consulting services to government health departments, large hospital groups, medical clinics, health insurers, and allied health service provides throughout Australia and overseas, guiding them to patient experience improvements across their organisations. Through providing the organisations he works with and the people they serve, and with a level of security that instils trust and confidence, Alan’s holistic approach is truly transformational.