Dr. Ben Widaja

President Director
Mandaya Hospital Group

Ruth Evans, MBE

Principal Patient and Employee Experience Consultant
Picker Institute

Dr. Thiti Samuthrat

Chief Partnership Officer | Assistant Hospital Director
Bangkok Hospital Network | Bangkok Hospital Phuket

Dr. Parit Piamkum

Assistant Hospital Director
Samitivej Srinakarin Hospital

Saowapa Jongkitipong

Director of International Health Affair of Department of Heath Support Services
Ministry of Public Health Thailand

Dr. Supharerk Thawillarp

Deputy Division Director
Ministry of Public Health of Thailand

Dr. Jittima Manonai Bartlett

Head, Patient Experience Project
Ramathibodi Hospital

Roxannie Alejo

Head of Center for Patient Experience
The Medical City

Dr. Ramon Varughese

Chief Medical Officer
Qualitas Medical Group

Dr. Thassanawut Dhearapanya

Division Director, Medical Support Services
Bumrungrad International Hospital

Roni Jay Mabanglo

Division Head for Patient Experience
Metro Pacific Health - St. Elizabeth Hospital

Chutikarn Rattanaopa

Director of Nursing
Bangkok Hospital Hatyai

Dr. Ohm Sudchumphae

Hospital Director
Panacee Hospital

Hennesy Lou E. Miranda

Director for Marketing and Patient Experience
Asian Hospital and Medical Center (AHMC)

Rajpal Singh Baldev Singh

Corporate Head of Nursing
Mayapada Healthcare Group

Anson Ooi

Director of Business Development and International Affairs
Bangkok Hospital Pattaya

Maurice Tan

Program Director
NUS Yong Loo Lin School of Medicine

Ram Joseph A. Colot

Associate Director, Patient Experience Group
St. Luke’s Medical Center – Global City

Charles Bennett

President & CEO
CXSA Middle East

Hassan Mohammad

Co-founder & Chief Growth & Innovation Officer
CXSA Middle East

Erika Behl

President and Founder
Waymaker Leadership

Past Speakers & Panelists

Saowapa Jongkitipong

Director of International Health Affair of Department of Heath Support Services
Ministry of Public Health Thailand

Dr. Jittima Manonai Bartlett

Head, Patient Experience Project
Ramathibodi Hospital
Terence (Terry) Grundy
Event Chairman

Terence (Terry) Grundy

Managing Partner
Grundy & Associates

Dr. Olarik Musigavong

Deputy Minister of Public Health Spokesperson
Ministry of Public Health of Thailand

Gaurav Loria

Group Chief Quality Officer & Head Operations and Service Excellence, Senior Vice President
Apollo Hospitals Group

Dr. Heitham Hassoun

Vice President and Medical Director, International and Professor of Surgery

Miranda Shaw

General Manager
RPA Virtual Hospital

Joyce K. Nazario

Patient Experience Excellence Head
Metro Pacific Health

Dr. KOH Hau-Tek

Chief Medical Officer
GWS Medika (Member of Sinarmas Group)

Dr. Korpong Rookkapan

Chief Administrative Officer: Strategy & Quality Advisor
Bumrungrad International Hospital

Wallace Wong

Head, Ambulatory Care
IHH Singapore

Alexander Jankuloski

CEO
Kuwait Hospital

David T. Boucher

Chief Partnerships Officer
Bumrungrad International Hospital, Bangkok

Dr. M Zakirul Karim

Chief Quality of the Group
Tập đoàn Y Tế Phương Châu

Dr. Abeer AlSubait

Deputy Executive Director of Corporate Quality and Patient Safety and Patient Experience
Ministry of National Guard, Health Affairs (Saudi Arabia)

Dr. Adjhaporn (Nana) Khunlertkit

Professional Services Director Implementation
Intersystems

Dr. Jit Seng Tan

Director / Senior Home Care Physician
Lotus Eldercare Private Limited

Anupam Chatterjee

Founder
The DecisionLabs

Sichon Luerithiphong

Assistant Director at Faculty of Medicine
Siriraj Hospital